1. Introduction

Welcome to Planetvision Global LTD (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, https://www.planetvision.net/ (the “Site”).

2. Information We Collect

• Personal Information: We collect personal information that you voluntarily provide through our contact forms. This may include your name, email address, and phone number.
• Non-Personal Information: We collect non-personal information through Google Analytics, including your browser type, IP address, and cookies. This information is used solely for analytical and research purposes to improve our website’s functionality and user experience.

3. How We Collect Information

• Personal Information: The personal information is collected when you voluntarily submit it through our contact forms.
• Non-Personal Information: Non-personal information such as browser type, IP address, and website activity is collected through cookies.

4. Purpose of Data Collection

• Personal Information: The data you provide will be stored in our database and used to contact you and provide the necessary information you may need. We do not use this data for marketing purposes unless you have opted in.
• Non-Personal Information: This data is used for analytical purposes and to measure website performance.

5. Data Sharing

We do not share your personal information with third parties directly. However, we use CRM and email marketing platforms that may have limited access to specific parts of the data.

6. Third-Party Services

We use the following third-party services on our website:

• Google Analytics: For analytical and performance measurements.
• Brevo Live Chat: To provide better service to our website visitors.

These services may have access to some of your data for the purposes mentioned.

7. Data Retention

We retain your personal information for one year in our database.

8. User Rights

You have the right to request access to, update, or delete your data from our database. Please contact us at [email protected] to exercise these rights.

9. Security Measures

We take the security of your data seriously. Your information is stored on our secure website servers, accessible only with our permission and from specific IP addresses, as well as on in-house secure computers.

10. Cookies

We use cookies to enhance your experience on our website. For detailed information on our cookie policy, please refer to our Cookie Policy Page.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. International Data Transfers

We do not share or transfer your data internationally.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. We will respond as soon as possible.

14. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If you wish to request any changes or access to your data, please contact us at [email protected], and we will review and take the necessary actions.